Returns & Exchanges
We want you to be completely satisfied with your Fliteboard™ experience, which is why we offer a 14-day return window for unused items in their original packaging. Please ensure all high-performance components and accessories are securely packed to maintain their premium condition during transit.
Initiate Request
Contact our customer support team or visit our online portal with your order number and serial number to receive a Return Merchandise Authorization (RMA).
Prepare Shipment
Carefully pack your Fliteboard™, battery, and controller in their original specialized flight cases to prevent damage during high-value transit.
Shipping & Pickup
Affix the provided shipping label to the exterior of the crate and schedule a professional courier pickup through our logistics partner.
Inspection & Refund
Once our technicians verify the board's condition and diagnostic logs, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing